Privacy Policy

Last updated: March 2026

1. Introduction

Blue Lagoon Croatia ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website blue-lagoon-croatia.com or book our tour services.

2. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, and payment details when you make a booking or contact us.
  • Usage Data: Information about how you interact with our website, including IP address, browser type, pages visited, and referring website.
  • Cookies: We use cookies and similar technologies to improve your browsing experience. See our Cookie Policy for details.

3. How We Use Your Information

We use your information to:

  • Process and manage your tour bookings
  • Send booking confirmations and important trip information
  • Respond to your inquiries and provide customer support
  • Improve our website and services
  • Comply with legal obligations

4. Payment Processing

All payment transactions are processed securely through Stripe. We do not store your full credit card details on our servers. Stripe's privacy policy governs the handling of your payment information.

5. Data Sharing

We do not sell or rent your personal information to third parties. We may share your data with trusted service providers who assist us in operating our website and delivering our services, including payment processors and email service providers. These parties are contractually obligated to keep your data confidential.

6. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Booking records are kept for a minimum of 5 years for tax and legal compliance.

7. Your Rights

Under applicable data protection laws, you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your personal data
  • Object to or restrict processing of your data
  • Data portability

8. Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Our website uses SSL/TLS encryption for all data transfers.

9. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data protection rights, please contact us at:

  • Email: info@blue-lagoon-croatia.com
  • Phone: +385 97 607 8497